Basic GUI Terminology
Ad Your Own Free Gift To This Site
Basic GUI Terminology
Knowing What You're Working With Helps Technicians
Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is.
The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it.
User interface - this is the visual design of a program. It may contain squares, boxes, words, icons, and buttons. If you're experiencing insufficient memory for example, you might see black rectangles across the user interface of your software programs.
Title bar - this is the top-most part of a program that displays its own name or it may describe the contents displayed in another part of the interface. If a program is incorrectly coded, you may see a wrong description in this part of its interface.
Menu bar - this part of a program displays menu items and menu options. Some of the most common parts of a menu bar grants access to File commands, Open commands, Save commands, and Print commands. An example of an error in this part of an interface would be if an option was missing or grayed out (lighter in color).
Tool bar - this part of a program displays small icons across the top which represent tools. Clicking an icon will open a tool or process a command that might also exist on a program's menu bar. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you can correctly describe the problem by referring to the toolbar.
Minimize, Restore, and Exit buttons - these three buttons are usually located on the right-most upper part of a program's interface and each allow you to minimize a program's screen, restore it to its original size, or shut down the program completely.
Scroll bar - this convenient tool allows users to move data up and down the computer screen.
Status bar - this part of a program is located at the bottom-most part of its interface, and it usually displays small messages that indicate the progress of a command or task. If programmed incorrectly, an application might display the wrong information in this area.
Context menu - like the menu bar, a context menu displays when a user right-clicks on something. It displays commands just like what you see on a File menu or a Help menu.
Input box - input boxes are usually small rectangles that allow you to type data into a simple interfaces like a webpage or browser window. If you find that you can't type information into one of these, you can effectively resolve the issue with a technician by calling it an input box, rather than a "white rectangle," or "place to put in text."
Button - buttons perform a command after a user clicks them with a mouse. Problems occur when the text of a button is grayed out or if it doesn't appear to sink into the screen when clicked.
Check box - a check box is a small box that allows a user to indicate several choices among many. When clicked, a small "x" displays inside a box. Similar to the check box, a radio button allows a user to indicate a single choice among many. Problems with radio buttons and check boxes occur when a user makes one choice, but the interface reacts as if the user made many choices (or none at all). When describing a problem to a technician, be sure to indicate whether the problem occurs with a check box or a radio box. Computer novices mistakenly interchange the names of both of these controls.
More Articles
Advertise Here
Superb photo ads at very affordable rates
More Articles
... system wouldn't display anything more than a bunch of confusing text messages that describe the computer's boot process. At the very end of this process, the computer looks for an operating system and if not found, it will prompt the user to tell it where it is. Earlier computers didn't have an operating ...
... companies participate, but most of the time, the support in this group is user to user, which is just as valid because you're working with a team of experienced people. 5. Support Lines. Another source for help that we shouldn't forget are the support systems of various manufacturers. You can reach these ...
... damaging static electricity or dislodge loose cables. You also don't want to use oil-based cleaners. Although Pledge may dust your wooden tables and cabinets to a perfect shine, the oil inside a cleaner like this will erode sensitive computer parts. Stick to a liquid-free dusting method and your dusting ...
... such as bank statements, favorite shopping centers, school and health records, and more. On the other hand, it can also grant the same access to those who aren't supposed to get it. Although it's a rare occurrence, hacking has become the biggest criminal nuisance in computer history. Make no bones about ...
... you gave it, it also asked you for more information such as your full name or credit card number. In this case, a person (such as yourself) operated a computer without even knowing it! Can an absolute newbie sit down at a computer without knowing how to use one? Assuming that a computer is set up to operate ...
Use of this site signifies your acceptance of
the following:
Disclaimers And Terms Of
Use Privacy
Policy Copyright
Issues Earnings
Disclosure
For any legal/copyright
issues with any ad appearing on this site, please click here